It is possible to recover and heal  
from the trauma of abuse and  
this group will help you to achieve  
closure, and help you begin to  
become who you want to be. 

Volunteering at NRC 

We are looking for volunteer counsellors and administrative support workers with a commitment to working with women and men who have experienced sexual and domestic violence. Volunteer counsellors applicants who are accepted onto our training course after interview will be required to successfully complete 30 hours of in-house specialised training and other relevant training (CPD) throughout the year. We ask that volunteer counsellors commit to us for a minimum of 2 years. 
 

Volunteering Role Outline - Counsellor / Support Worker 

This agreement is not intended to be a legally binding contract and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or in the future. 
 
Prospective volunteer’s for NRC will receive 30 hours specialised in-house training. Upon successful completion of this course (which requires the submission of a course journal, a book review and a course portfolio/file of evidence) volunteering will begin. Volunteering will start with 10 hours of general administrative work, this is to understand how the office and the day to day operations of the Centre are carried out, after this a client will be matched to the volunteer’s level of skill and the counselling work can commence. 
 
All counselling will begin at the Centre in Northampton. At a later stage it may be possible for some volunteer counsellors to work at our office in Kettering or in Corby, Daventry, South Northants, Wellingborough and East Northants at a client’s GP Surgery. There may also be occasions when clients will request support during visits to relevant agencies e.g. police station, Court, GUM Clinic, this will only be taken on by the NRC’s Independent Sexual Violence Advisor (ISVA). 
 
Admin Support Workers will complete an induction period and relevant training on all aspects of the Centre administrative duties will be given. 

Key Responsibilities - Client Support 

To remain an active volunteer counsellor with NRC for a minimum of two years from the date of commencement of duties. 
To attend the Centre on predetermined days and times to provide a minimum of three counselling sessions per week to include support and admin time. This time is a commitment to the Centre whether or not clients attend sessions. 
To attend and prepare for monthly clinical supervision sessions in accordance with the BACP Ethical Framework for Counselling and Psychotherapy. 
To comply with office procedures as laid down in the Handbook. These are handed to the volunteer counsellors during induction and will be updated as necessary. The volunteer counsellors should read and comply with any changes that occur. 
To comply with all policies and procedures of the service including the Health and Safety Policy. 
To abide by the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy. 
To attend a minimum of 2 internal workshops a year as an important part of training and continued professional development. Failure to attend will be addressed with the volunteer counsellors. 
To make sure all appointments are logged in the counselling diary and notify the client and the Centre immediately if you have to cancel or alter an appointment. 
To arrive in time to check for messages, and prepare yourself and the room for the client. 
To buddy-up with at least one other volunteer counsellor to ensure safety and security and to ensure no one is left lone working. 

Admin Support Workers 

To help facilitate the smooth running of the office 
Data entry on DPMS database 
Dealing with telephone enquiries 
Assisting Centre staff with general administrative tasks 
Ensuring forms and photocopying supplies are plentiful 
All volunteer time is precious to us and enables NRC to keep going. All volunteers are appreciated and valued by everyone working at the Centre because as we know we cannot survive and provide our services without such valuable and dedicated help. 
 
 
Thank you for your interest in our Organisation. 
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